The way in which motor dealerships operate on a day to day basis has dramatically changed over the last 10 years. With 8 sites and 130 staff none had experienced this change more than Howards Motor Group. An increase in the demand for Howards IT system to communicate between sites, the requirement for IT processes to be streamlined and the importance of secure knowledge management had meant that Howards Motor Group were looking for a reputable IT partner. With over 15 years experience in providing IT support to the motor trade Shiloh Jentech were perfectly placed to offer Howards Motor Group the complete IT solution they required.

With a view to improve efficiency and reduce IT operating costs Howards invited Shiloh Jentech to conduct and audit of their current IT systems and procedures. Shiloh Jentech initially focused on providing immediate operational improvements whilst aiming to install an IT infrastructure that would service Howards for the future. Shiloh Jentech initiated improvements by recommending the provision of new centralised server equipment which would become the backbone of Howard’s new IT infrastructure. While Shiloh Jentech were installing the new server equipment into the offices at Howards the opportunity was taken to re configure the communications routing. By properly implementing those two significant changes the speed and efficiency of communication across the network dramatically improved.

Experience, Expertise and Excellence

Shiloh Jentech was able to provide Howards with a cost effective solution which increased efficiency because of three things.

• Experience: Having an extensive knowledge of how the motor trade worked ensured that Shiloh Jentech were able to provide accurate concise recommendations that work in a dealership scenario.

• Expertise: Because Shiloh Jentech have been providing IT solutions for 25 years Howards were able to have full confidence in the fact that they were working with a company that has comprehensive knowledge of the solutions they were recommending and installing.

• Excellence: The entire installation and upgrade of the IT Infrastructure at Howards was a success because of Shiloh Jentech’s commitment to excellence. As with any major installation, the upgrade of Howards IT Infrastructure provided challenges at times but these were over come in a professional manner because of Shiloh Jentech’s commitment to providing IT excellence.

Towards the future

Now that Shiloh Jentech has streamlined the IT infrastructure at Howards a plan is being implemented to take the IT solution to the next level, a level that will provide Howards with the streamlined solution they require to continue their growth and development. This is all part of the continual IT planning and development that comes with partnering with Shiloh Jentech for your IT solution.

Wireless

One of the challenges that faced Shiloh Jentech was the question of how best to maximise the efficiency of the communication between Howard’s sites that were only 2 miles apart, in some cases even less. The challenge was to find a cost effective, secure solution that would allow users from other sites to access files on a server based in one of the Weston Super-Mare sites. Finding a solution for the future was a case of looking into Shiloh Jentech’s past. Shiloh Jentech have and continue to operate a successful Rural Wireless Broadband Network in Shropshire that provides households unable to receive a BT connection. Having built and developed the Shiloh Jentech Rural Broadband Network has given Shiloh Jentech over 10 years of experience in developing high speed long distance wireless connections. Using the latest 54Mb technology and Shiloh Jentech’s experience Howards were able to benefit from an external wireless network spanning Weston Super-Mare that gave them the full functionality of an in-office wired network.

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