Like a lot of dealerships across the UK when Shiloh Jentech was for introduced to Westgate Motors they were looking after their IT internally. A solution that had served Westgate Motors for many years, however when the decision was made to utilise the IT on the next level, a strategic IT partner was required.
Being one of the UK’s premier Honda and Seat dealerships does not happen by accident. Westgate Motors knew that when sourcing their IT partner they would need someone with relevant experience and knowledge of the Motor Trade.
When Shiloh Jentech conducted the initial survey of Westgate Motors they discovered that like a lot of motor dealerships Westgate’s IT had been developed around their DMS provider and the requirements of the Manufacturer (Honda and Seat). Westgate were in a position of having a number of IT solutions that allowed them to operate, but what they really needed was someone who had the ability to tie everything in together in order to dramatically increase efficiency.
Shiloh Jentech proposed a solution that would work around Westgate Motors DMS and Manufacturers requirements whilst giving them the full functionality of a Windows Small Business Network.
What Shiloh recommended
When Shiloh Jentech was confident that they had understood the needs of Westgate Motors they offered to provide a solution that would improve usability for the staff at Westgate Motors.
With a view to providing an economical solution Shiloh Jentech focused on 4 key areas of Westgate’s system.
Server: Shiloh Jentech recommended the provision of a new server operating Small Business Server 2003. A piece of equipment that would ensure Westgate Motors continued service for many years to come.
Backup: Having recommended a reliable, secure method of centrally storing data Shiloh Jentech was conscious of securing this data in the event of a disaster. Shiloh Jentech specified an automated backup solution that would alert a support team at Shiloh Jentech any time there was any problem with the backup function.
Internet Security: With sites like Facebook and Twitter increasing in popularity constantly Shiloh Jentech were able to provide a “Proxy Server” based solution that effectively monitored internet usage.
Anti Virus/Spam: Shiloh Jentech provides the most up to date security products for all customers without fail. The landscape of virus attacks has dramatically changed in recent times with hackers looking to be far more covert than previous attempts. As a result Shiloh Jentech has invested considerable time to ensure that all our clients are protected with the best Anti Virus solution available.
From the recommendations that Shiloh Jentech made to Westgate Motors the
following benefits were achieved.
• Improved email connectivity
• Centrally stored files
• Automated backup solution
• Internet Usage Monitoring/Reporting
• Improved consistency throughout network
• Managed Anti Virus solution
Westgate Motors Limited has been trading since 1990 and in this time has become one of Honda UK’s most decorated dealerships. Winning the Dealer of the Year in 2000 Westgate Motors Limited certainly knows what it takes to be the best in the industry. In 2001 Westgate Motors expanded to take on a SEAT franchise. Westgate Motors Limited has continued to grow and now employs 40 staff and sells over 1,000 new and used cars a year. The success of the business is driven by the staff.